TechSoup User Experience Research Learning Circle

Methods used: user interviews, participatory design workshops, remote usability testing, personas

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Outcomes: In process: meets biweekly to encourage a culture of data in the organization.

How to cultivate a culture of research?

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I founded the TechSoup UX Research Learning Circle to respond to increased demand for user research in the organization coupled with a lack of opportunities to learn new skills and seek help. We meet biweekly, and present our work and new methods to other members. The UX Research Learning Circle also provides a space for users to ask questions and receive help with their current research projects. 

The following tools have been discussed and presented in the Learning Circle:

•  Remote testing tools (and how to do this on a           budget)

•  Participatory Design Workshops

•  Personas

•  User interviews