TechSoup User Experience Research Learning Circle
Methods used: user interviews, participatory design workshops, remote usability testing, personas
Outcomes: In process: meets biweekly to encourage a culture of data in the organization.
How to cultivate a culture of research?
I founded the TechSoup UX Research Learning Circle to respond to increased demand for user research in the organization coupled with a lack of opportunities to learn new skills and seek help. We meet biweekly, and present our work and new methods to other members. The UX Research Learning Circle also provides a space for users to ask questions and receive help with their current research projects.
The following tools have been discussed and presented in the Learning Circle:
Remote testing tools (and how to do this on a budget)
Participatory Design Workshops